Fly Frustration Free!
Redcoats are your best friend when flying Continental Airlines (assuming you are already at the airport). They have the power to do just about anything you need done IF you are nice to them. Whether you need to cut the check-in line, relay a message to the gate agent to hold the plane, switch to a later or earlier flight on a Continental / Partner Airline or pretty much any other annoying customer service request... Redcoats can take care of you. The trick isn't finding them, it's getting them to do what you want them to do. Be very nice and don't raise your voice or pressure them with your problems. Simply walk up to the desk and tell the person that you were just on the phone with a Continental representative and they asked you to speak with a Redcoat at the airport. Now that you are "in the know" don't mess it up!
