I have done this twice so far -- it works for persistent people. Call Comcast customer service and ask to be transferred to the department that cancels accounts. When you get a person on the line kindly tell them that Verizon is offering you [fill in the blank with a Verizon offer] and that since it is so much cheaper, unfortunately, you are going to have to cancel your internet access with Comcast. The customer service people are paid bonuses to retain customers and will generally drop the bill price for a year by $10 a month. That's a $120 a year! Remember to be nice! I work in customer service (not for Comcast) and if you are rude or arrogant I can assure you the bonus for keeping you isn't worth the aggravation. You'll get more flies with honey than vinegar on this tip!
Suggested by: Randall Gooding
